Privacy Policy

Effective Date: 9/17/2025

Spin360 (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, products, or services.

By accessing or using our website (www.spin360fan.com) or purchasing our products, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide:

• Name, email address, phone number, and shipping/billing address.

• Purchase details, warranty registrations, and support claims.

• Any content you submit (reviews, survey responses, or feedback).

B. Automatically Collected Information:

• Device and browsing data (IP address, browser type, operating system).

• Website usage data (pages visited, time spent, clicks, and referring sites).

• Cookies, pixels, and similar technologies for analytics and advertising.

C. Information from Third Parties:

• Payment processors (Shopify, PayPal, credit card providers).

• Marketing platforms (Klaviyo, Meta, Google).

• Retail or distribution partners (if you purchase outside our website).

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Register and manage warranty coverage and claims.

• Provide customer service and technical support.

• Send you product updates, special offers, or promotional content (with your consent).

• Analyze website traffic and improve our services.

• Ensure compliance with legal requirements and prevent fraud.

3. Cookies and Tracking Technologies

Spin360 uses cookies and similar technologies to:

• Recognize you when you return to our website.

• Remember your preferences and improve user experience.

• Measure the effectiveness of marketing campaigns.

• Provide personalized ads through platforms such as Google Ads, Facebook, and Instagram.

You can manage cookies through your browser settings or opt out of personalized advertising by visiting www.aboutads.info/choices.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Payment processors, shipping carriers, marketing and analytics providers.

• Business Partners: Authorized retailers or distributors who help sell our products.

• Legal Authorities: If required by law, regulation, or legal process.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. International Data Transfers

Because Spin360 operates globally, your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your data is protected consistent with this Privacy Policy, including contracts and standard data protection clauses.

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide services and support,

• Honor your warranty coverage,

• Comply with legal obligations, and

• Resolve disputes.

7. Security of Your Information

We use industry-standard encryption, secure servers, and administrative safeguards to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live (e.g., under GDPR in the EU or CCPA in California), you may have the right to:

• Access and receive a copy of the personal information we hold about you.

• Correct, update, or delete your personal information.

• Opt out of marketing communications.

• Restrict or object to certain types of data processing.

• Withdraw consent at any time where consent was given.

To exercise these rights, contact us at support@spin360fan.com.

9. Children’s Privacy

Spin360 products and services are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

10. Third-Party Links and Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. If the changes are significant, we may notify you by email or through our website.

12. Contact Information

If you wish to access, correct, amend, or delete any personal information we hold about you, register a complaint, or seek further information, please contact us at support@spin360fan.com.

We take your privacy seriously and will respond to your request in a timely and efficient manner.