FAQs
Frequently asked questions
Everything you need to know about Spin360, how it works, and the Scent Pod system.
- General
- Performance & airflow
- Setup & placement
- Scent pods
- Shipping, returns & warranty
Spin360 is a 360° air circulator designed for gentle, full-room comfort. It balances air in the space instead of blasting a strong gust in one direction.
Yes, it's a fan, but an air circulator. Spin360 balances air for the whole room, making it comfortable without a gust from one spot.
No. Spin360 does not cool or filter air. It balances the air for natural comfort and complements your AC by distributing air evenly.
Spin360 provides consistent comfort without harsh fan blasts. It's ideal for bedrooms, home offices, and living spaces where you want gentle, even airflow.
Regular fans push air at you — you're either in the blast or you're not. Spin360 circulates the whole room so everyone benefits, not just whoever sits in front.
No. Only the internal blade moves. The 360° pattern comes from how air is drawn in and circulated, not from the unit swinging.
No — and that's by design. You'll feel a smooth breeze as the room evens out. For more airflow, increase the speed or move the fan toward the center.
Around 10 to 20 minutes in most rooms. Smaller spaces are faster; larger rooms take longer.
No. It's designed for whisper-quiet operation — especially on lower speeds, which suit sleep and focused work well.
9 airflow speeds, controlled via touchscreen. Also includes a timer, ambient light mode, and a remote.
Yes. It pulls warm air from near the ceiling and cooler air from below, blends them, and redistributes evenly across the room.
55 W · 9 speeds · Height: 520–1080 mm · Dimensions: 350 × 350 × 1080 mm · Weight: 5.6 kg · Cord: 2.5 m · Controls: Touchscreen + remote
Yes. Assemble with or without extension poles, plug in, and tap the touchscreen. No installation needed. Quick start guide included.
Toward the center of the room, at least 36 inches from walls or corners. If that's not possible, use the included airflow blocker to redirect airflow toward the open space.
A clip-on accessory that covers one-quarter of the cage, blocking the wall-facing side and pushing more air into the room. Use it when you can't place the fan in a central position.
Yes. Skip the extension poles for tabletop use, or add them for floor height. Same design and controls either way.
Fan · Extension poles · Remote · Power cable · Quick start guide · One Essential Oil Pad (pre-installed)
Unplug first. Wipe surfaces with a soft, dry or slightly damp cloth. Keep intake and output areas free of dust.
No. They're completely optional. The fan works just as well without them.
Drop a pod into the scent compartment. The fan carries the fragrance through its 360° airflow — no plugs, flames, or refills needed.
Subtle background fragrance — noticeable when you walk in, not overpowering. Use lower speeds for a lighter scent, higher speeds for more.
Up to 30 days with regular use. A 3-Pack covers up to 90 days for one fan.
Fresh (citrus, cedar), Clean (floral, musk), and Lux (sandalwood, amber). Each has top, middle, and base notes that evolve gently over time.
Yes. Every fan includes one Essential Oil Pad. Add a few drops of your oil, place it in the compartment, and the airflow does the rest. Replacement 6-packs are $9.99.
No — one scent source at a time. Swap between them whenever you want a change.
No. They're designed specifically for the Spin360 scent compartment.
They're enclosed and flameless. As with any fragrance product, keep pods out of reach and stop use if anyone is sensitive to scent.
No plug, no flame, no water tank. Scent moves with the 360° airflow so the whole room benefits — not just one corner.
3-Pack — $13.99 ($11.89 subscribe & save) · 6-Pack — $23.99 ($20.39) · Signature Trio 3-Pack — $13.99 ($11.89) · Home Atmosphere 9-Pack — $32.99 ($27.99). Subscriptions ship every 30, 60, or 90 days and can be paused anytime.
Available destinations appear at checkout.
Yes. Every Spin360 Fan includes a manufacturer's warranty. Register online after purchase for faster support.
Details are on the Returns page or at checkout. Contact the support team for help with a specific order.